At one time, especially in the suburban volunteer fire service, when an incident was newsworthy a simple formula was established for reporting. Type out a press release (yes type), mail it to the community newspaper, enclose a picture or negative from the photos you developed at the drug store and wait a week for the public to learn more about the fire. But those were kinder, gentler times. Now instantaneous PR is a 24/7/365 job, even for volunteer PIO’s. We must always be on our toes listening to what the community, bloggers and press are saying about us.
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