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On Fire Watch

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During my quick trip to Las Vegas, I’m glad someone was on fire watch at The Fire PIO desk.  I want to thank Bill Carey at Fire EMS Blogs who does such fantastic work managing these blogs as well as well as websites for  FirefighterNation.com/ Fire Rescue Magazine /JEMS.connect/JEMS.com LawOfficerConnect/LawOfficer.com.

reporterThe first piece Bill brought to my attention was written by Howard Kurtz in the Washington Post. It is about stressed newroom budgets and how reporters must multi task to get a story out.

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Kudos to Motorola

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rice goodSo many of us benefit from the use of Motorola radios and equipment.  There flawless performance is something we many times take for granted. I just want you to know how Motorola gives back. I just accepted a check on behalf of America’s VetDogs for $30,000 at a Motorola corporate and authorized dealer event at the new Aria hotel in Las Vegas.

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Newspaper Editors love “Fillers”

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newspapersThere are many cycles when I am constantly sending releases and news to the media. If my department has a particularly busy run schedule, newsworthy assessment of the incidents quickly follow. There are other cycles though when alarms settle down and the flow of information to the media takes a brief hiatus. To avoid being out of sight, out of mind, I make sure that my department, especially in the local community newspapers, has placement at least twice a month. One way I do this is with news “fillers.”

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A PIO’s Ethics Dilemma: Spinning a point he does not believe in.

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drill2At a recent fire exhibition on Long Island a fellow PIO asked if I had a couple of minutes to talk to him about a problem he was having.  A number of people in his community were complaining to members of his volunteer department about what they thought was the excessive costs involved in running and maintaining a motorized drill team to compete. So upset was the Chief of Department that he asked the PIO to send a release to the local papers extolling the virtues of motorized racing.  The only problem is the PIO agrees with the community complaints.

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A Public Information Office relic of the past – the Telephone

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nail3A few months ago a fire took place in Smithtown, NY where I serve as the fire departments PIO. It was as routine as a small working fire could be. A heavy rainstorm caused a neon sign in the window of a nail salon to catch fire after water leaked through the plate glass seal. The fire was quickly knocked down and we headed for home.

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Warren Buffett quick to put Water on the Fire

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firefighterdisguiseHPI’m neither a stock investor nor regular viewer to CNBC but by chance I was speed clicking through the channels a couple of mornings ago and stopped momentarily to hear Warren Buffet talk about Toyota and crisis communications.

In about five seconds Buffet gave one of the greatest overviews of tackling a PR nightmare that I ever heard:

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Austin, Texas IRS Plane Crash – Virtual JIC Critique

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APTOPIX Plane Crash TexasI want to thank Doug Walton who forwarded me this story from Gerald Baron who writes Crisisblogger. Baron’s blog for many years has provided some great insight into crisis communications. The blog should definitely be on your favorites list.

The post reviews the virtual communications response to the recent IRS Austin plane crash.

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Is the Media taking a Free Ride?

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HP_253_041I wrote a few days ago about the tragic manhole accident in my own town, Smithtown, NY, that took the life of a seventeen year old boy. The incident was toned out at 9:11pm this past Sunday night.

 The media response to the incident left me wondering if the press is looking to us to do the heavy lifting for them.

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PIO’s should be Repetitive to get their message across to the Media

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interviewWhen I speak to the media at an incident scene I have learned to push home my key points by being overly repetitive to a reporter’s questions. I learned this technique several years ago at Connections Day, a conference run every year by the Fair Media Council on Long Island, from a utility company public affairs executive I was having lunch with.

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Firegeezer hits a Geyser of Public Information

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Chimney_Fire,Marlboro_VtAs a PIO I always look for opportunity to educate the public as the result of a specific incident that my department responds to. When we have the first chimney fire of the year in the fall I usually float out to the media a story on chimney safety. Similar lessons to be learned are sent to the media after CO incidents, MVA’s, electrical fires etc. It’s a great way to let the public know about an incident and ultimately how it can be avoided.

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